Terms and Conditions
- Prices and Specifications
Every effort is made to maintain published prices/specifications, however, Star Editions (SE) reserves the right to alter these without prior notice.
"Standard" prices are for low volume orders, with the stated pack size being the minimum order quantity peritem.
"Discount" prices relate to the specified quantities for individual products and not mixed quantities of assorted "like" products.All items ordered at below the "Discount" quantity will be charged at the standard price.
Orders must be signed by the customer which confirms acceptance of these Terms & Conditions.
UK (including Northern Ireland)
Standard Delivery (48hr service) Goods on back order (from a previously unfulfilled order) are delivered free and we will endeavour to call prior to despatch to check your requirements.
Orders over £250.00 net– Free of charge
Under £250.00 net – £9.95
Euro Delivery (48hr service)
SE will endeavour to meet agreed delivery dates/times and will make best efforts to notify customers in good time if these cannot be met.
Any damaged, faulty or missing goods at the time of delivery must be reported in writing by email to [email protected] or fax to 01449 723546 within 5 days of receipt, otherwise no liability will be accepted.
Every effort will be made by SE to deliver complete orders, however, when this is not possible part deliveries will be made unless instructed otherwise.
- Returns and Cancelled Orders
Goods must not be returned unless prior authorisation is obtained from the SE returns dept.
In the event that goods are returned to our warehouse without quoting a valid Authorised Return Number they willbe rejected. SE does not accept any liability towards shipping costs under these circumstances.
- Risk and Title
Risk in the goods shall pass to the customer upon receipt.
SE retains title in the goods until such time as all monies owed in relation to the goods are paid in full.
- Payment Our payment terms are strictly 30 days from date of invoice for credit accounts. All unpaid invoices over 30 days will be subject to a 3% interest charge, calculated on a daily basis until cleared payment is received. SE reserves the option of exercising their statutory right to claim interest and compensation for debt recovery costs under The Late Payment of Commercial Debts Regulations 2002 if not paid within agreed credit terms.
Standard terms applicable to credit accounts (unless otherwise agreed in writing) are 30 days net.
SE subscribes to the Credit Protection Association and reserves the right to pass information to them concerning overdue accounts.